FAQ

Default solution folder, feel free to edit or delete it.

How Do I Create a Support Portal Account
An account must be created, to start using the IITSG - Technology Support Portal (If you alreaedy have an account but just want to know how to submit a supp...
Mon, 8 Oct, 2018 at 10:21 AM
How do I submit a support ticket
1. Log into https://iitsg.freshdesk.com using your email and password. 2. Click on New Support Ticket. 3. Fill in the information (the mor...
Mon, 24 Aug, 2015 at 9:00 AM
How to reply to a ticket
It is best (to ensure we see it) to click on ticket url in email to respond/reply to a ticket. Do "NOT" just hit reply in your email clien...
Wed, 23 Sep, 2015 at 9:56 AM
Plugins Message / Error (In Chrome)
Solution, short answer...  Open website that is having a problem in Internet Explorer instead. Why, long answer... The Chrome browser updates plugin...
Mon, 25 Jan, 2016 at 2:19 PM